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REFUND POLICY

Last updated: July 2026

1. RETURNS
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in the same condition as received.

2. NON-RETURNABLE ITEMS
The following items cannot be returned:
- Items that have been used or damaged by the customer
- Items without original packaging

3. REFUND PROCESS
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed within 5–7 business days to your original payment method.

4. EXCHANGES
If you received a defective or damaged item, we will replace it at no extra cost. Please contact us within 7 days of receiving your order.

5. SHIPPING COSTS
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

6. HOW TO INITIATE A RETURN
Email us at support@heatbeltcomp with:
- Your order number
- Reason for return
- Photos of the item (if damaged)

We will respond within 1–2 business days.